Enhancing Empathy in Digital Consultations for Everyone
We are seeking people with experience of primary care to form a PPI group for a funding bid.
Link to organisation:
Full description:
What is the problem?
Healthcare professionals (HCPs) use digital tools for patient consultations more and more. This includes phone, video, or chat messaging. These work well for many patients and are important for future-proofing the NHS. But they can make it harder for HCPs to express empathy compared with face-to-face appointments. We will find out from patients and HCPs how empathy can and should be expressed in digital consultations to inform an online training package for HCPs.
Opportunity Deadline
7th October 2025
Payment:
Hourly rate in line with the University's pay grade system
Expenses:
Meeting(s) will take place online so expenses will not be paid.
Organisation
Stoneygate Centre for Empathic Healthcare
The Stoneygate Centre for Empathic Healthcare are based at Leicester Medical School. Our aim is to improve patient outcomes by embedding empathy in healthcare education, research, and practice.
Details
Topic:
All of health care
Data & technology
Location:
UK wide
Involvement type:
All of research
What support is offered?
Preparation materials/meeting will be provided prior to meetings, and support needs will be identified by the PPI group.
Can the work be done from home?
Yes
Suitable for a beginner?
Yes
